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Return Policy

What is your return/exchange policy?

Any product you order from our website, are custom- printed just for you. We always want to ensure that you love our products as much as we love making them for you. So we triple check every step along the way to guarantee their quality. Although we cannot accept returns on these custom printed products, we’ll be glad to replace any item you receive damaged.

Please follow these steps in such rare cases:

  1. Email - jutecottage@gmail.com  with your (Order ID) _returns in the subject field (within 24 hours of receipt of the products).
  2. Describe in as much detail as possible, the damage to your product and attach digital photographic evidence detailing the damage to the product.
  3. We will contact you within 24 to 48 working hours and take it forward.